Available Support Channels
| 📢 Channel | 📍 Contact Information / Link | 🕒 Availability |
| 💬 24/7 Live Chat | Available directly on the BC.Game website | 24/7 |
| 📧 Support Email | [email protected] | 24/7 |
| 📱 Telegram (Main) | t.me/bcgamewin | 24/7 |
| 📱 Telegram (Sports) | t.me/bcgamesports | 24/7 |
| 🐦 X (Twitter) | x.com/bcgame | Updates & Support |
| facebook.com/bcgameofficial | Updates & Community | |
| instagram.com/bcgame | Updates & Community | |
| 🎮 Discord | discord.gg/xqUMQesZQq | Community Chat 24/7 |
| 💻 GitHub | github.com/bcgame-project | Technical Resources |
| 💬 Bitcointalk Forum | bitcointalk.org thread | Community Discussions |
24/7 Live Chat
Players can connect with our support team at any hour of the day through live chat, ensuring fast solutions for any issue — from payment problems to game rules. Just click the chat icon on the BC.Game platform to start talking with an agent instantly.
Support Email
For more complex queries or situations where you need to attach documents, you can reach out via [email protected]. Our team typically responds within 24 hours, and you’ll receive step-by-step guidance tailored to your issue.
Official Social Media Accounts
BC.Game keeps its community engaged and updated through active social media profiles. You can follow, message, or comment on our platforms to get information on promotions, events, and updates.
Headquarters Address and Legal Information
BC.Game is operated by Twocent Technology Limited, a limited liability company registered in Belize with company registration number 41939. The company’s registered address is Sea Urchin Street #2, San Pedro, Ambergris Caye, Belize.
BC.Game is licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros, operating under License No. ALSI-202401001-F11.
The platform has passed all regulatory compliance checks and is legally authorized to conduct gaming operations for all games of chance and wagering, ensuring a secure and fair gaming environment for players in Indonesia and worldwide.
Tips for Faster Support
Getting in touch with our team is easy, but is easier if you prepare in advance:
- Make sure you have your username or account ID on hand so our team can quickly find your account.
- If applicable, include error messages or screenshots, and explain what went wrong in concise steps.
- What support channel you use matters: use live chat for urgent questions, and email for complicated matters.
- Before reaching out, make sure you check the BC.Game Help Center since many questions have already been answered there.
- To prevent unnecessary verification steps, remain logged in when reaching out for support.